Exchange & Return

In case of a wrong item received or a damaged product, we will exchange it with no additional cost. Please contact us within 48 hours of receiving your order, and include a photo of the item.

Steps to request a return

1. Email us at Info@tails-co.com

2. ⁠Our team will respond within two business days


We are unable to offer returns or exchanges for any requests made beyond this timeframe or for reasons other than damage or incorrect items