Privacy Policy

Last updated: 05/21/2025


This Privacy Policy describes how we at TailsCo collect, use, and disclose your personal information when you visit, use our services, make a purchase from http://www.tails-co.com/, or otherwise communicate with us.

For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.


How We Collect and Use Your Personal Information

To provide the services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the services, our rights, and the rights of our users or others.


What Personal Information We Collect

Information We Collect Directly from You

  • Basic contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, and security questions.
  • Shopping information including the items you view, put in your cart, or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.


Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services. To do this, we may use cookies, pixels, and similar technologies. Usage Data may include information about how you access and use our site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.


Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our site and services (e.g., Boosta, Khazenly, ShipBlu).
  • Our payment processors collect payment information to process your payment in order to fulfill your orders.
  • When you visit our Site or interact with our emails/ads, third parties may automatically collect information using online tracking technologies.


How We Use Your Personal Information

  • Providing Products and Services: To process your payments, fulfill your orders, manage your account, arrange shipping, facilitate returns/exchanges, and enable product reviews.
  • Marketing and Advertising: To send marketing communications and show you tailored advertisements.
  • Security and Fraud Prevention: To detect, investigate, or take action regarding fraudulent, illegal, or malicious activity.
  • Communicating with You: To provide customer support and improve our services.


Cookies

Like many websites, we use Cookies on our site to power and improve our services, run analytics, and better understand user interaction. We may also permit third parties to use Cookies on our Site to tailor services, products, and advertising.

Most browsers accept Cookies by default, but you can set your browser to block them. Blocking Cookies may negatively impact your experience.


How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

  • Vendors or service providers performing services on our behalf.
  • Business and marketing partners (e.g., Shopify, Khazenly, ShipBlu).
  • When you request or consent to disclosure.
  • With affiliates or within our corporate group.
  • In connection with a business transaction (merger, acquisition, bankruptcy).
  • To comply with legal obligations.


User Generated Content

The Services may allow you to post reviews or other content. Any information you make public may be accessible by anyone, and we are not responsible for how others use it.


Third Party Websites and Links

Our site may link to websites operated by third parties. We are not responsible for their privacy or security practices. You should review their privacy policies when visiting those sites.


Children’s Data

The Services are not intended for children, and we do not knowingly collect data from children under 16. If your child has provided us with personal information, contact us to request deletion.


Security and Retention of Your Information

We implement appropriate security measures, but cannot guarantee “perfect security.” Information transmitted online may not be secure. Please avoid sending sensitive information through insecure channels.